Article Content:
Short Answer
Overview
Where You’ll See New Leads
View Lead Details in Rebolt
Change Notification Settings
Troubleshooting
Short Answer:
You’ll receive a text, an email, and a push notification for each new lead. You can also view all leads anytime in the Rebolt Mobile app -> Leads tab.
Overview:
Leads come from your site’s CTAs (Goals, Lead Capture Tool, contact/booking forms). Rebolt notifies you instantly so you can respond fast, and stores every submission and call in the Leads tab.
Where You’ll See New Leads:
Text Message: Instant SMS alert to the phone number set in Social Media → Settings (used for prompts/alerts).
Email: Notification to your business email (set in Company → General).
Mobile Push Notification: Mobile app → Leads shows all Form Submissions and Calls.
View Lead Details in Rebolt:
Go to the Rebolt Mobile app → Leads tab.
Choose Form Submissions or Calls.
Tap to open the lead modal:
Forms: Name, Email, Phone, Address, Message, Services Interested In (copy icons included).
Calls: Caller info, tracking number, timing, *recording, AI summary, lead score, and transcript (* if CallSync is enabled).
Change Notification Settings:
Email Address: Update in Company → General → Contact (Business Email).
Lead Channels/CTAs: Adjust priorities in Website → Goals (e.g., Call, Get in Touch, Booking Page).
Lead Capture Tool: Enable/tune Call / Book / Text / Email in Website → Goals → Lead Capture Tool.
Troubleshooting:
Didn’t get a text? Confirm your Phone Number is correct in Social Media → Settings.
Didn’t get an email? Check Company → General → Business Email, plus your spam folder.
Missing leads in inbox? Open Website → Leads to verify they were captured; ensure the correct Goal/form is active on the page.