Article Content:
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Overview:
The Mobile App gives you the ability to manage customers, conversations, and appointments on the go, helping you stay connected to your business anytime, anywhere.
From checking messages in your Inbox, searching for customers instantly, to managing your Schedule and upcoming appointments, the app is designed to keep your workflow fast, organized, and efficient; even when you’re away from your desktop.
This guide walks you through the key sections of the app and explains how to use each feature to respond faster, manage leads more effectively, and stay on top of daily operations.
Setup:
When you first open the Rebolt mobile app, you will be prompted to enter your phone number. Make sure to use the same phone number that’s on file with your organization.
If your phone number isn’t yet associated with your organization in Rebolt:
Contact your organization’s administrator.
Have them follow the steps outlined in the “Adding a New User” section of this article.
Once you’ve been added, re-enter your phone number to gain access to the app’s features.
Personal Profile:
Tap the "arrows" icon in the bottom-right corner of the app, then click on the "Person" icon to open your Personal Profile.
TIP: If you belong to multiple organizations, click your organization’s name to open a dropdown menu where you can easily switch between them.
Below your organization’s name, you’ll see four tiles providing quick access to key links:
Get a Google Review: Displays a QR code that customers can scan to leave a review instantly.
GBusiness Profile: Displays a QR code that directs customers to your business listing.
Business Website: Takes you directly to your website.
Link In Bio Page: Copies a sharable link containing your website, Google Business Profile and social media links.
Uploading Images
Tap Upload Images to open your camera roll. From here, you can easily upload photos for:
Website updates (handled by our support team)
The rest of your Personal Profile displays your business’s key information for quick reference.
Refer Rebolt & Earn
Tap Refer Rebolt & Earn to receive a referral link that you can send to a colleague. You both will receive $100 off that month if the referee signs up with Rebolt!
Connected accounts
See your connected accounts, click the arrow to connect new ones if needed.
Home:
The Home tab houses all notifications that you have yet to attend to, as well as a suite of SEO performance statistics that will give you a better understanding of how your website is doing. You can select the time domain that you would like to explore by clicking the gray dropdown menu on the right. The options are:
Week
Month
Quarter
Year
YTD
All Time
The following metrics are then displayed across the selected timespan:
Website visitors
Total form leads
Page views
Call leads
Inbox:
The Inbox is your central hub for all incoming messages and customer interactions. From here, you can quickly review conversations, respond to leads, and stay on top of new activity.
You can also see your post notifications and create a new post from there.
Unread messages are highlighted so you never miss an important update, and recent activity is displayed in chronological order for easy tracking.
Search:
The Search feature allows you to quickly find customers and conversations across your workspace.
You can search by:
Name
Email address
Phone number
Physical address
This makes it easy to locate a specific customer, review their history, and take action without scrolling through long lists.
Leads:
The Leads tab (bottom left of the app) contains information submitted by customers through your website’s contact form.
Tap a lead to view all submitted details on the Details screen.
Tap the Calls tab to see a record of all communications between your team and that customer.
Scheduling:
The Scheduling section helps you manage appointments and stay organized with your calendar.
You can view upcoming bookings, switch between calendar views (such as Full Crew or Crew member), and see availability by date. If there are no scheduled appointments, you can easily create one using the “+” button.
Reviews:
The Reviews tab displays all of your Google Business Profile reviews. By clicking on a review you will be presented with an automatically generated response that can be edited as much as you need until it's perfect.
You then can click the Respond on Google button to have your reply posted directly on your Google Business Profile.
Posts:
The Posts tab (bottom center of the app) connects you to Rebolt’s Social Media Manager tool. Here, you can:
Upload photos from a recent job.
Add key details about the project.
Review and refine the automatically generated social media post until it’s perfect.
Once approved, your post will be published across:
Your linked social media accounts
Your Google Business Profile
Your website’s Projects page
Support:
The Support tab (bottom right of the app) connects you with our support team.
Contacting Support
Send Us a Message: Reach out to our team for quick assistance with website updates, feature questions, or other issues.
Messages: Review your previous conversations with our support staff.
Help Center: Tap Search Help to explore Rebolt’s in-depth FAQ and troubleshooting guides.
