Skip to main content

Rebolt Pay

Everything you need to know about Rebolt Pay: processing fees, payout timing, surcharging, supported payment methods, and how to apply.

Article Content:


Overview


Rebolt Pay is the built-in payment processing system that lets your clients pay invoices directly through Rebolt — by credit card, debit card, or ACH bank transfer.

Funds are deposited directly to your connected bank account.

Rebolt Pay is available to US-based businesses only. International merchants are not currently supported.

To accept payments, you must first apply for and be approved for Rebolt Pay. You can check your application status from the Payments section of your dashboard.


Processing Fees


Rebolt Pay charges a per-transaction processing fee based on payment method:

Payment Method

Processing Fee

Credit Card

2.9% + $0.30 per transaction

Debit Card

2.9% + $0.30 per transaction

ACH / eCheck

1% + $0.30 per transaction

These fees are deducted from each payment before it's deposited to your bank account. For example, a $1,000 credit card payment results in approximately $970.70 deposited ($1,000 − 2.9% − $0.30).


Payout Timing


Once a client completes a payment through Rebolt Pay, here's when to expect funds in your bank account:

Payment Method

Typical Payout Time

Credit / Debit Card

~3 business days (T+1 processing + bank transfer)

ACH / eCheck

~7 business days (T+4 processing + bank transfer)

The Paid card on your Invoices dashboard shows payments that are in-transit and processing — it resets as funds clear, so it reflects what's incoming, not a cumulative total. If a payout seems delayed beyond these windows, contact Rebolt Support.


Supported Payment Methods


Clients can pay invoices using:

  • Credit Card — Visa, Mastercard, American Express, Discover.

  • Debit Card — processed at the same rate as credit cards.

  • ACH / eCheck — bank account transfer, lower fee, longer settlement time.

  • Cash — collected in person; record it manually via Mark as paid on the invoice.

  • Check — collected in person; record it manually via Mark as paid on the invoice.

Cash and check payments are not processed through Rebolt Pay. They're recorded manually for your records only. See Invoices Tab for how to mark an invoice as paid.


Passing Fees to Customers (Surcharging)


You can enable client surcharging to pass credit card processing fees on to your customers instead of absorbing them yourself. When enabled, the processing fee is added to the client's total at checkout as a separate line item — it's always displayed transparently rather than being built into invoice prices. This is a Visa network requirement; the surcharge cannot be hidden or pre-rolled into your line item pricing.

How to Enable Surcharging

Go to Settings → Payments and toggle on the client surcharging option.

BIN Lookup Fee

When surcharging is enabled, a BIN lookup fee of $0.08 is charged each time a client types 8 or more digits of a credit card number at checkout. This is a compliance requirement — Rebolt must verify whether the card is a credit or debit card, since surcharges legally cannot be applied to debit card transactions.

  • Each card entry attempt = $0.08 (e.g., if a client tries two cards, the fee is $0.16).

  • These fees appear on your deposit report labeled as BIN lookup fee.

  • Debit card payments are automatically exempt from the surcharge — the fee is waived for those transactions.

Heads up: BIN lookup fees are small but appear on your bank deposit report. If you see unfamiliar small charges labeled "BIN lookup," this is why.


Applying for Rebolt Pay


To start accepting payments, you need to apply for Rebolt Pay from your dashboard. The application collects information about your business to verify your identity and set up your payment account.

Requirements

  • US-based business (international not supported)

  • Active business entity (LLC, sole proprietor, corporation, etc.)

  • Valid business bank account for deposits

  • Government-issued ID for identity verification

Application Status

You can check your application status at any time from the Payments section of your dashboard. Approval typically takes 1–2 business days after submission. You cannot receive payment collection through Rebolt until approved — but you can still create and send invoices for record-keeping.

Tip: Start your Rebolt Pay application as early as possible. Approval can take a day or two and is a prerequisite for collecting any card or ACH payments through Rebolt.


FAQ


  • Can I accept Venmo or Apple Pay?
    Not currently. Accepted payment methods are credit/debit card and ACH through Rebolt Pay, plus cash and check recorded manually.

  • Does the surcharge show as a separate line item at checkout?
    Yes — always. The fee is never built into invoice prices. Visa network rules require it to be displayed transparently as its own line. Debit card payments are automatically exempt from the surcharge.

  • Can clients save a payment method for future invoices?
    Yes — clients can save their payment method when paying through the portal. This speeds up future payments and opens the door for automatic recurring invoice payments.

  • Does Rebolt integrate with QuickBooks?
    Yes — Rebolt has a QuickBooks Online integration. It syncs clients, invoices, and payments from Rebolt into QBO (one-way push), so your accountant always has an up-to-date view without manual entry. Enable it from Settings → System → Connections.

  • Can I offer financing to my clients?
    Rebolt does not have a native financing integration at this time. You can direct clients to a third-party financing provider and record the payment manually once received.

  • Is Rebolt Pay available outside the US?
    No — Rebolt Pay currently supports US-based businesses only.

  • What if a client's payment is delayed?
    Check the payout timing table above first. If you're past the expected window, contact Rebolt Support with the invoice number and client name.

  • Do clients receive a receipt after paying?
    Yes — clients receive an email confirmation once their payment is processed.


Related Help Articles


Did this answer your question?