Rebolt's time tracking lets your crew log their workday and the time they spend on each job visit — right from the Rebolt mobile app — and gives admins a web Timesheets dashboard to review hours, fix mistakes, approve corrections, and export payroll CSVs. It works like the shift clock and job tickets you're used to.

Rebolt uses two layers of time tracking. They work together, but they measure different things.

Simple way to think about it:

Your Today's total is your shift time for payroll and daily hours. Job timers show how long you spent on each visit — useful for job costing and records — but they don't double-add into Today's total.

You don't have to clock in before your first visit. When you tap Start work on an appointment, the app clocks you in automatically if you aren't already on shift. You can still clock out normally at the end of the day.

Only one job timer can run at a time. If you start work on a second visit while the first timer is still running, you'll see Switch appointment timer? — the first job's timer stops, and the new one starts. Your shift does not stop.

If you work past midnight without clocking out, the app shows a Rolled over from… message on Today. Clock out from Today — your hours can be split across days automatically.

Your shift clock tells the office how long you were on the clock today. Use Clock in when you start your day and Clock out when you're done. This is separate from Start work on individual jobs.

Today's total is the running count of your shift time for today — not the sum of every job you worked.

While you're clocked in, the home screen may show Clocked in with a live timer instead of "Today's total."

From the home screen:

After you clock in, the schedule area shows Clocked in with your live timer. You can tap View timesheet to open the Timesheets tab, or Clock out from the same widget when you're ready.

From Timesheets:

If you stay clocked in past midnight:

On calendar days between your clock-in and clock-out, Timesheets may show Still on shift — You haven't clocked out yet. Clock out from Today.

Swipe the date strip or pull to refresh to view other days. Tap Today to jump back to the current day.

Use the job timer on each appointment to record how long you worked at that customer's visit. Job time is tied to the visit (and shows the linked quote or job number) — separate from your daily Clock in / Clock out shift.

The job timer appears at the bottom of the appointment detail screen when:

You won't see Start work for:

If you already have a timer running on this visit, you'll see running instead (mint-colored pill with a live timer).

The pill turns mint green and shows a live HH:MM:SS timer. You can leave the appointment screen — the timer keeps running.

Your time for that visit is saved. Your shift clock keeps running unless you also tap Clock out.

If you stopped earlier on the same visit today, the button shows Resume · HH:MM:SS (your banked time from earlier).

If you tap Start work before you've clocked in for the day, the app clocks you in automatically. You don't need a separate step. The app can also assign you to the appointment if you weren't already on the crew for that visit — so your office sees you're on the job.

You can only run one appointment timer at a time. If Start work on Visit B while Visit A's timer is still running:

Your shift does not stop when you switch jobs.

On a past appointment day (after the visit date in your company's timezone):

You can't start a new timer on a past day from the appointment screen. If you forgot to stop a timer and it's still running, you can stop it even if the calendar day has passed — open the appointment and tap Stop work.

Sometimes clock-out time needs a small correction — left a few minutes late on the timer, forgot to clock out, or stopped a job timer a bit early. Crew can propose changes from the mobile app; office admins approve or reject them from the web Timesheets dashboard.

For those changes, contact your office admin — they handle them on Timesheets in the web dashboard.

Your crew clocks in from the Rebolt mobile app. Timesheets on the web is where you review their hours, fix mistakes, approve their corrections, and Export a CSV for payroll.

If you don't see Timesheets, your account may still be rolling out the feature — contact support.

You can also search Timesheets from the command palette (hours, payroll, clock in).

Pick a week: Use the week picker at the top left (for example Apr 6 – Apr 12). The last 10 weeks appear in the list. The current week is labeled on the right. Columns are Monday through Sunday in your business timezone.

Read the table:

Only crew with some hours that week show in the table. Below the table, Employees with no hours this week lists the rest of your roster (they're still included in Export).

Amber cells: A day turns amber when it has more than 12 hours or a crew member has a pending clock-out edit. Click the cell to open day detail.

If export fails: Couldn't export the timesheet. Please try again.

Click any hour cell. A side panel opens.

Summary: Date and total for that day (matches the grid cell — shift time only); Clocked in: / Clocked out: for first in and last out.

Timeline:

Add entry at the bottom — for forgotten clock-in or backfill.

Title: Add general time entry. Overlapping general entries for the same person on the same day are blocked.

Click a timeline row. Title: Edit time entry. You can change clock-in, clock-out, and notes. Your edits apply immediately. Change history shows Admin vs Crew member and rejected proposals.

Delete → Delete this time entry? → Delete entry.

You can't delete while someone is still clocked in — they must Clock out on mobile first.

When mobile crew shorten their clock-out, you'll see:

Until you approve, weekly totals use the recorded clock-out. Crew see Pending review on mobile.

Midnight: Forgotten Clock out can split hours across days. Check both days if totals look odd.

Your own time: If you also clock in on mobile as Owner, edits to your own entries may need approval like crew — editing someone else's time applies right away.

Can I pause my shift?

No. The shift clock is on or off. To take a break without counting time, clock out and clock back in when you return (or ask your office how they want breaks handled).

What happens if I clock out while a job timer is running?

Clock out ends your shift and stops all running job timers. You'll confirm this before clocking out.

Can I track time on canceled or future visits?

Job timers only appear on the visit's scheduled day — not on canceled, no-show, or time-off blocks.

Can I clock in more than once in a day?

Yes. Each clock-in to clock-out period adds to Today's total. There's only one active shift at a time — you can't stack two shift clocks.

Why doesn't my job time show in Today's total?

By design. Today's total is shift time. Job time is listed under each appointment and in Time entries with the customer name and job or quote number — used for job records and costing, not double-added to Today's total.

I got "Could not clock in" or "Could not clock out."

Check your connection and try again. If it keeps failing, contact your office admin.

Do I need to clock in before Start work on a job?

No. Starting a job can clock you in automatically.

I see "Could not start the timer" or "Could not stop the timer."

Try again with a good connection. If the visit status changed (for example, canceled), you may need to refresh or ask your office.

What if I work on a visit from yesterday but forgot to stop?

Stop the timer from the appointment when you can. Long runs may be split at midnight into separate entries. Rolled-over shift issues are handled on the Today screen.

Resume doesn't show — only Start work.

Resume appears when you've already logged time today on that same visit and stopped. If your earlier time was on a different calendar day, you may see Start work again instead.

Why can I only shorten clock-out, not extend it?

This prevents accidental inflation of hours. If you worked longer than recorded, talk to your admin — they can adjust on web.

Does pending time count in Today's total?

No — the recorded time counts until admin approves your proposal.

Can I edit yesterday's entry on my phone?

Editing from mobile is intended for today's entries. Older days may be read-only on the list; ask admin for historical fixes.

Who sees my note?

Your office admin when reviewing the proposal on Timesheets (web).