📱 💻 Platform Availability: Available on both Desktop and Mobile — crew clock in/out via the mobile app; admins review and manage timesheets on desktop
Article Content:
Overview
Rebolt's time tracking lets your crew log their workday and the time they spend on each job visit — right from the Rebolt mobile app — and gives admins a web Timesheets dashboard to review hours, fix mistakes, approve corrections, and export payroll CSVs. It works like the shift clock and job tickets you're used to.
Two Timers: Shift Clock vs Job Timer
Rebolt uses two layers of time tracking. They work together, but they measure different things.
| Shift clock (general) | Job timer (per visit) |
What you tap | Clock in / Clock out | Start work / Resume / Stop work |
What it tracks | Your whole workday | Time on one customer visit |
Shows in "Today's total" | Yes | No — job time is listed separately |
How many at once | One shift | One job timer (you can switch jobs) |
When you stop it | Clock out ends your shift and stops every running job timer | Ends only that job; your shift keeps running |
Simple way to think about it:
Clock in = "I'm on the clock today."
Start work on a visit = "This block of time belongs to this customer and job."
Your Today's total is your shift time for payroll and daily hours. Job timers show how long you spent on each visit — useful for job costing and records — but they don't double-add into Today's total.
Where to Find Time Tracking (Mobile)
Place | What you can do |
Home screen | Clock in or out from the header pill; see Today's total or Clocked in in the schedule area. |
Appointment detail | Start work, Resume, or Stop work on that visit. |
Profile → Timesheets | Open the same Timesheets screen. |
Office admins: Review weekly hours, fix entries, and approve crew edits on the web — see Admin: Timesheets on the Web below.
How the Day Flows (Scenarios)
Scenario 1: Clock in first, then hit the jobs
Tap Clock in on the home screen (or Timesheets).
Open your first appointment and tap Start work.
When you're done at that job, tap Stop work — your shift keeps running.
Move to the next visit and Start work again.
At the end of the day, tap Clock out. That ends your shift and stops any job timer still running.
Scenario 2: Jump straight into a job
You don't have to clock in before your first visit. When you tap Start work on an appointment, the app clocks you in automatically if you aren't already on shift. You can still clock out normally at the end of the day.
Scenario 3: Switch between jobs
Only one job timer can run at a time. If you start work on a second visit while the first timer is still running, you'll see Switch appointment timer? — the first job's timer stops, and the new one starts. Your shift does not stop.
Scenario 4: Forgot to clock out
If you work past midnight without clocking out, the app shows a Rolled over from… message on Today. Clock out from Today — your hours can be split across days automatically.
Clock In and Clock Out
Your shift clock tells the office how long you were on the clock today. Use Clock in when you start your day and Clock out when you're done. This is separate from Start work on individual jobs.
What "Today's total" Means
Today's total is the running count of your shift time for today — not the sum of every job you worked.
It includes all time while you're clocked in today.
If you clock out and clock in again the same day, the total keeps adding up across those periods.
Time you log with Start work on appointments does not increase Today's total (that time shows on each job instead).
While you're clocked in, the home screen may show Clocked in with a live timer instead of "Today's total."
How to Clock In
From the home screen:
Tap the Clock in pill in the header (top-right).
Confirm Clock in? — Start tracking your time for today. You can clock out anytime.
Tap Clock in.
After you clock in, the schedule area shows Clocked in with your live timer. You can tap View timesheet to open the Timesheets tab, or Clock out from the same widget when you're ready.
From Timesheets:
Open the Timesheets tab (clock icon) or go to Profile → Timesheets.
On the Today's total card, tap Clock in.
Confirm the same Clock in? sheet and tap Clock in.
While You're Clocked In
Your timer runs continuously — there is no pause for the shift clock.
Tap the green running pill on the home screen to reopen the time widget.
Use View timesheet anytime to see today's appointments and time entries.
You can start and stop job timers on visits without affecting your shift — as long as you don't clock out.
Tip: Think of clocked-in time as "I'm available and on the clock." Job timers break out which visits you were actively working.
How to Clock Out
Tap Clock out from the home time widget, the Today's total card on Timesheets, or the running header pill on home.
Read the confirmation: Clock out? — End your current shift. Any running appointment timers will also stop.
Tap Clock out.
Important: Clocking out ends your entire shift and stops every running job timer. If you're still on a job site, tap Stop work on that visit first, then clock out — or clock out knowing all job timers will stop.
Forgot to Clock Out / Worked Past Midnight
If you stay clocked in past midnight:
Open Timesheets on Today.
You may see a banner: Rolled over from [date] — You didn't clock out yesterday. Clocking out now will split the hours automatically.
Tap Clock out from Today (not from a past day on the calendar).
The app will split your shift across the correct days.
On calendar days between your clock-in and clock-out, Timesheets may show Still on shift — You haven't clocked out yet. Clock out from Today.
Timesheets: Your Shift at a Glance
Section | What it shows |
Today's total | Shift clock status and total; Clock in / Clock out. |
Started appointments | Visits you've worked on today (job timers). |
Time entries | Closed entries — General rows for shift segments and rows for each job. |
Swipe the date strip or pull to refresh to view other days. Tap Today to jump back to the current day.
Track Time on a Job Visit
Use the job timer on each appointment to record how long you worked at that customer's visit. Job time is tied to the visit (and shows the linked quote or job number) — separate from your daily Clock in / Clock out shift.
When You See "Start work"
The job timer appears at the bottom of the appointment detail screen when:
Today is the scheduled day for the visit (using your company's business timezone).
The visit is a normal job (not time off).
The visit isn't canceled or marked no show.
You won't see Start work for:
Visits on future calendar days (come back on the day of the job).
Canceled or no-show appointments.
Time off blocks.
Placeholder appointments with no customer.
If you already have a timer running on this visit, you'll see running instead (mint-colored pill with a live timer).
Start Work (First Time Today)
Open the appointment from Today's schedule, the calendar, or Timesheets → Started appointments.
Tap Start work at the bottom.
Confirm Start this timer? — You can stop it any time you're done.
Tap Start work.
The pill turns mint green and shows a live HH:MM:SS timer. You can leave the appointment screen — the timer keeps running.
Stop Work
Tap the running timer pill.
Confirm Stop work? — You'll keep the general shift running.
Tap Stop work.
Your time for that visit is saved. Your shift clock keeps running unless you also tap Clock out.
Resume (You Already Logged Time Today)
If you stopped earlier on the same visit today, the button shows Resume · HH:MM:SS (your banked time from earlier).
Tap Resume · …
Confirm Resume this timer? — You already logged [time] on this appointment today. Pick up where you left off.
Tap Resume. The timer continues from your total time on that visit today.
Auto Clock-In When You Start a Job
If you tap Start work before you've clocked in for the day, the app clocks you in automatically. You don't need a separate step. The app can also assign you to the appointment if you weren't already on the crew for that visit — so your office sees you're on the job.
Only One Job Timer at a Time
You can only run one appointment timer at a time. If Start work on Visit B while Visit A's timer is still running:
You'll see Switch appointment timer? — Your other running appointment timer will stop. The general shift keeps running.
Tap Switch to stop Visit A and start Visit B, or Cancel to stay on Visit A.
Your shift does not stop when you switch jobs.
Stop Work vs Clock Out
Action | What stops | What keeps running |
Stop work | That visit's job timer | Your shift (Today's total) |
Clock out | Your shift and all job timers | Nothing — end of workday |
End of day: Stop work on your last job (optional but tidy), then Clock out from home or Timesheets.
Past Visits
On a past appointment day (after the visit date in your company's timezone):
If you logged time: you'll see Total · HH:MM:SS (gray pill) — read-only summary.
If you logged zero time: no timer pill is shown.
You can't start a new timer on a past day from the appointment screen. If you forgot to stop a timer and it's still running, you can stop it even if the calendar day has passed — open the appointment and tap Stop work.
Fix a Time Entry (Crew)
Sometimes clock-out time needs a small correction — left a few minutes late on the timer, forgot to clock out, or stopped a job timer a bit early. Crew can propose changes from the mobile app; office admins approve or reject them from the web Timesheets dashboard.
Important: Until a change is approved, payroll and totals use the original recorded time.
Who Can Do What
Role | Where | What they can do |
Everyone | Rebolt mobile app | Propose a shorter clock-out time on today's closed entries; add an optional note. |
Office / Admin | Rebolt web → Timesheets | Approve or reject crew proposals; add, edit, or delete shift entries. |
What Crew Can Edit on Mobile
Closed entries only — you can't edit a timer that's still running. Stop the timer or clock out first.
Clock-out time only — you can move clock-out earlier, not later.
Clock-in cannot be edited on mobile. Contact your office if clock-in is wrong.
How to Edit an Entry (Steps)
Open Timesheets and make sure you're on Today (or the day of the entry).
Under Time entries, tap the row you need to fix (shift General or a customer/job row).
Tap to open Edit time entry.
Review the summary card (date and total hours).
Tap Clocked out to open the time picker.
Choose an earlier clock-out time. The picker won't let you extend past the original recorded clock-out.
Optionally add a note explaining the change.
Tap Save entry. You'll see Time entry updated.
If Your Change Needs Approval
The list shows Pending review · proposed [time] on that row.
Inside the edit screen, a Pending admin review banner explains that the recorded clock-out is still what's used for totals and payroll until approved.
Tap Withdraw pending change to cancel your proposal and revert to the recorded time.
If Your Change Was Rejected
You'll see Edit rejected by admin with the time you proposed struck through.
The recorded time stayed in effect.
You can submit a new proposal if needed.
What Crew Cannot Do on Mobile
Extend clock-out (work longer on paper than recorded).
Change clock-in time.
Delete a time entry.
Approve or reject anyone else's entries.
For those changes, contact your office admin — they handle them on Timesheets in the web dashboard.
Understanding List Labels
Label | Meaning |
General | Shift clock segment (clock in/out). |
Customer name | QUO-1234 | Job/visit time (quote or job number). |
Pending review · proposed 4:32 PM | Crew proposed a new clock-out; waiting on admin. |
Rejected · proposed 4:32 PM | Admin declined that proposal; recorded time unchanged. |
Admin: Timesheets on the Web
Your crew clocks in from the Rebolt mobile app. Timesheets on the web is where you review their hours, fix mistakes, approve their corrections, and Export a CSV for payroll.
Who Can Open Timesheets
You need Owner or Admin on the business.
You need CRM on your account. Timesheets is under CRM in the left sidebar (clock icon).
Crew do not see this page — they use mobile Clock in, Start work, and Timesheets.
If you don't see Timesheets, your account may still be rolling out the feature — contact support.
How to Open Timesheets
Open your business in the Rebolt dashboard.
Under CRM, click Timesheets.
You can also search Timesheets from the command palette (hours, payroll, clock in).
The Weekly Grid
Pick a week: Use the week picker at the top left. The last 10 weeks appear in the list. Columns are Monday through Sunday in your business timezone.
Read the table:
Column | Meaning |
Crew member | Person's name. |
Mon – Sun | Shift hours that day (e.g. 8h 15m). |
Total | Week sum. |
— | No hours that day. |
Only crew with some hours that week show in the table. Below the table, Employees with no hours this week lists the rest of your roster.
Amber cells: A day turns amber when it has more than 12 hours or a crew member has a pending clock-out edit. Click the cell to open day detail.
What the weekly numbers mean (important): Weekly cells show shift clock hours only — the same time as mobile Clock in / Clock out and Today's total. Job timer time appears in day detail for context. It does not add on top of the weekly cell (no double-counting).
Export
Click Export (top right).
You get a CSV: crew name, date, hours (decimal).
Everyone on the roster is included — even zero-hour weeks.
Day Detail
Click any hour cell. A side panel opens with a timeline of General shift segments and Appointment visit blocks (with service, client, and links to Job or Quote).
Add Entry (Admin)
Add entry at the bottom — for forgotten clock-in or backfill. Requires Clocked in / Clocked out times and a Note explaining the change.
Edit Entry (Admin)
Click a timeline row to open Edit time entry. You can change clock-in, clock-out, and notes. Your edits apply immediately.
Delete Entry (Admin)
Delete → Delete this time entry? → Delete entry. You can't delete while someone is still clocked in — they must Clock out on mobile first.
Approve or Reject Crew Edits
When mobile crew shorten their clock-out, you'll see an amber cell. Open the day detail and use Approve or Reject. Until you approve, weekly totals use the recorded clock-out.
How Web and Mobile Work Together
Crew (mobile) | You (Timesheets web) |
Clock in / Clock out | Weekly grid. |
Start work / Stop work | Job blocks in day detail. |
Propose earlier clock-out | Approve / Reject. |
Today's total | Same hours in grid cells (shift only). |
Pro Tips
Take breaks cleanly: The shift clock has no pause. To take a break without counting time, clock out and clock back in when you return.
Stop the job first: If you're still on a job site at end of day, tap Stop work on that visit before Clock out.
Use the auto-clock-in: No need to remember to clock in before your first visit — tapping Start work handles it.
Add notes to corrections: A short note helps your admin understand and approve faster.
Run payroll from Export: The CSV includes everyone on your roster (even zero-hour weeks).
FAQ
Can I pause my shift? No. The shift clock is on or off. Clock out for breaks and clock back in when you return.
What happens if I clock out while a job timer is running? Clock out ends your shift and stops all running job timers.
Can I track time on canceled or future visits? Job timers only appear on the visit's scheduled day — not on canceled, no-show, or time-off blocks.
Can I clock in more than once in a day? Yes. Each clock-in to clock-out period adds to Today's total.
Why doesn't my job time show in Today's total? By design. Today's total is shift time. Job time is listed separately per appointment.
Do I need to clock in before Start work on a job? No. Starting a job can clock you in automatically.
Why can I only shorten clock-out, not extend it? This prevents accidental inflation of hours. Ask your admin to adjust on web if you worked longer.
Does pending time count in Today's total? No — the recorded time counts until admin approves your proposal.