Article Content:
Short Answer
Overview
Steps: Invite Rebolt As a User
Recommended Role & Permissions
What We’ll Do With Access
Troubleshooting
Short Answer
In HostGator → Customer Portal → Users & Roles, click Manage → + Add User, enter [email protected], choose a role that allows DNS management (Admin or Tech), and Invite. We’ll accept and handle the DNS updates for launch.
Overview
Adding Rebolt as a user in HostGator lets us safely update your DNS (A/CNAME) so your domain points to your new Rebolt website. Your old site isn’t deleted; after DNS changes, it simply won’t use the domain.
Steps: Invite Rebolt As a User
Log in to your HostGator Customer Portal.
Click the Profile icon (top-right) → select Account & Users
On Accounts & Users, choose the account and click Manage.
Scroll to User Roles & Permissions → click + Add User.
Enter:
Name: Rebolt
Email: [email protected]
Select the Role (see recommendation below).
Click Invite.
HostGator will send the invite. After we accept, we’ll appear on your Accounts & Users page.
Recommended Role & Permissions
Choose a role that grants Domains/DNS access (often Admin or a Tech role with DNS permissions).
We only use this access to configure DNS for your Rebolt site and verify everything is live.
What We’ll Do With Access
Update A/CNAME records so your domain points to your Rebolt website.
Verify propagation and confirm your site is live at your brand URL.
Troubleshooting
Invite not received? Re-send from Users & Roles → Manage and have us check spam.
Wrong role assigned? Edit the user to grant a role with DNS permissions.
Can’t find Users & Roles? Click the Profile icon (top-right) in the Customer Portal, then select Users & Roles.