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Company → General

Your company’s key details. Basics, Contact, Social media, Extra Info.

Updated over 3 weeks ago

Article Content:


Overview


Set your core business details, connections, and trust signals. The more you complete here, the smarter the rest of the platform becomes (copy, badges, and pages can auto-use this info).


Basics


What it does: Feeds AI copy, contact blocks, page headers/footers, and business schema.

  • Company Name
    Use your official brand name exactly as it appears on Google and invoices. Consistency helps with trust and search.

  • Service Areas (pick one)

    • No physical location, only service areas (most common): Ideal for mobile/service businesses. Your site emphasizes cities/regions you serve.

    • Both a physical location and service areas: Shows a business address and your broader coverage.

    • Only a physical location: Focuses the site on the storefront/office.

    Tip: Your choice here influences what pages are suggested (e.g., “Areas We Serve”) and how contact blocks are phrased.

  • Google Rating
    Enter your current star rating (e.g., 4.8–5). It can surface as a credibility element on pages.

  • Google Place ID
    Paste your Place ID so the platform can reference your Google Business Profile (for maps/reviews links, etc.).
    Pro tip: If you don’t know it, you (or your marketer) can grab it from Google’s Place ID finder.

  • Industry
    Choose the closest match (e.g., Landscaping). This steers starter copy, services vocabulary, and suggested sections.


Contact


What it does: Powers your site’s “Call us” and “Email us” CTAs, and what appears in headers/footers and contact pages.

  • Business Phone
    Use the number you want customers to call. If you use call tracking, add that tracking number here.
    Formatting tip: Keep it clean and consistent everywhere (the same format you use on Google Business Profile).

  • Business Email
    Use a monitored inbox (e.g., [email protected]). If you use a shared inbox or helpdesk, put that here.

  • Show Availability (Hours)
    Toggle off if you don’t want hours displayed yet (common during setup or for appointment-only businesses).


Social Media


What it does: Adds social icons to your site.

Connect any profiles you actively use:

  • Facebook

  • Twitter/X

  • YouTube

  • LinkedIn

  • Instagram

  • Yelp

  • TikTok

  • Pinterest

  • Nextdoor

  • Better Business Bureau

Best practice: Link only profiles you keep current. Inactive accounts can lower trust.


Extra Info (Trust Signals)


What it does: Feeds badges and credibility snippets that can appear across the site (hero sections, sidebars, footers, About page, etc.).

  • Checkboxes: Licensed, Insured, Family Owned, 24/7 Service Available
    Toggle what’s true for your business. These often display as quick-hit badges.

  • Year Founded
    Surfaces “Serving since 20XX” phrasing simple, powerful trust booster.

  • Company Awards, Certifications, or Recognitions
    Short bullet points work best. Example:

    • “Voted Best Landscaping Company 2024, Springfield Magazine”
    • “Certified Green Business”
    • “Member Local Chamber of Commerce”

  • Community Initiatives
    Great for local trust. Example:

    “Annual sponsor of Springfield Youth Soccer; neighborhood clean-up days; local food bank supporter.”

  • Partner Organizations
    List associations or partner brands that customers would recognize.


Pro Tips


  • NAP consistency: Keep your Name, Address, Phone identical to your Google Business Profile and anywhere else online.

  • Use a domain email: [email protected] looks more professional than a free mailbox.

  • Keep it true: Only enable badges you can substantiate (licensed/insured/24-7).

  • Revisit quarterly: Ratings, awards, and initiatives change refresh to keep your site current.


Related Help Articles


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